Shipping Policy
We proudly ship worldwide.
Processing Times
Orders are typically processed within 1–3 business days.
During launches, promotions and holiday periods, processing times may be slightly longer.
Shipping Times
Australia:
2–7 business days
International:
7–21 business days depending on destination.
Delivery estimates are provided by shipping carriers and cannot be guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your location.
Free shipping promotions may apply during selected campaigns.
Tracking
Once your order has been dispatched, you’ll receive a confirmation email containing your tracking information.
Customs & Duties
International customers are responsible for any customs duties, taxes or import fees charged by their country.
Lalo de Jesus is not responsible for delays caused by customs clearance.
Lost or Delayed Parcels
If your parcel appears delayed or lost, please contact us and we’ll work with the shipping carrier to help resolve the issue.