Shipping Policy

We proudly ship worldwide.

Processing Times

Orders are typically processed within 1–3 business days.

During launches, promotions and holiday periods, processing times may be slightly longer.

Shipping Times

Australia:
2–7 business days

International:
7–21 business days depending on destination.

Delivery estimates are provided by shipping carriers and cannot be guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location.

Free shipping promotions may apply during selected campaigns.

Tracking

Once your order has been dispatched, you’ll receive a confirmation email containing your tracking information.

Customs & Duties

International customers are responsible for any customs duties, taxes or import fees charged by their country.

Lalo de Jesus is not responsible for delays caused by customs clearance.

Lost or Delayed Parcels

If your parcel appears delayed or lost, please contact us and we’ll work with the shipping carrier to help resolve the issue.