Shipping policy

Lalo de Jesus Shipping Policy

We want to get your Lalo de Jesus items to you as quickly and affordably as possible. Here are the details of our shipping policy:

Shipping Methods and Rates

We offer standard shipping Australia-wide via AusPost. Shipping rates will vary depending on the total weight and size of your order, and the shipping destination. You can see the estimated shipping cost at checkout before placing your order.

Processing Time

We aim to process and ship all orders within 1-3 business days after receiving payment, though processing times may be longer during high-volume periods. You will receive an email with tracking information once your order has shipped.

Delivery Time

Delivery times will vary depending on the shipping destination and the shipping method selected at checkout. Standard shipping within Australia typically takes 3-5 business days.

International Shipping

International shipping rates will vary dependent on the country of purchase. Please allow 10-20 business days to receive item. 

Order Tracking

You will receive an email with tracking information once your order has shipped.

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address, refused delivery, or other reasons, we will contact you to confirm the correct address and reship the package at your expense.

Missing or Damaged Packages

If your package is missing or damaged during transit, please contact us at [lalodejesusclo@gmail.com] within 7 days of the delivery date. We will work with the shipping carrier to locate your package or initiate a claim for any damages.